Shipping policy

 Shipping Policy:

We aim to dispatch all orders as quickly as possible so your pieces arrive in time for those special moments.

Orders are typically dispatched within 24 hours of being placed (excluding weekends and bank holidays).

United Kingdom

Express Delivery – Royal Mail Tracked 24
Estimated delivery time: 1–2 working days after dispatch

Standard Delivery – Royal Mail Tracked 48
Estimated delivery time: 2–3 working days after dispatch

Royal Mail delivery times are estimates and may occasionally vary, but most UK orders arrive within 2–4 working days from the date of purchase.

You will receive a tracking link by email once your order has been dispatched so you can follow its journey.

International Shipping

All international orders are sent using a tracked international service.

Estimated delivery times vary by destination but are typically 5–10 working days after dispatch.

Please note that international orders may be subject to local customs duties or import taxes, which are the responsibility of the customer.

Personalised Items:

Personalised pieces are embroidered to order and may take up to 7 working days to be dispatched. Orders containing personalised items will be shipped together once your personalised piece is ready.