We hope you love your pieces as much as we loved creating them. If something isn’t quite right, we’re here to help.

We accept returns within 14 days of receipt of your order.

To begin a return, please complete our Returns Form. Once submitted, your request will be reviewed and approved within 48 hours. 

Once approved, you’ll receive:

- Confirmation of your return

- Full return instructions

- The correct return address

- Any additional guidance needed

Please wait for approval before sending your item back, as returns sent without prior authorisation may be delayed.

Items must be returned:

- Within our return window

- Unworn, unwashed and in original condition

- With all tags attached

Once approved an item must be returned to us within 7 days. 

If you have any questions, our team is always happy to help at hello@oatandmarl.com